For those pre-ordered a Peak+ recently got an e-mail from Geeksphone for yet another delay, this time their customers have to wait until the end of november for their devices to ship because due to supplies issue.
For those who are itching to get a high end Firefox OS Smartphone, they can simply ask to get a Peak instead and have it shipped immediately and get a $20 refund. So what’s the difference between a Peak and the Peak+? The Peak+ has 1GB of RAM while the Peak only sports 512MB and the Peak+ comes with a digital compass.
Here’s a transcript of that e-mail:
Dear Geeksphone user:
In our last communication we announced, to our regret, a delay in the delivery of the first batch of Peak+, that you’ve already pre-booked by paying a preferential price.
At that time we mentioned the complicated situation concerning the supply chain in the industry. This plight, despite all measures taken to minimize its effect, has been more harmful than expected.
The current situation in addition to the quality controls we impose to all our products, makes that the estimation for Peak+ availability is at the end of November
This announcement gives us great concern ahead of the responsibility we have to all those who have trusted Geeksphone, not only in terms of acquiring a terminal, but also for supporting our young brand. This forces us to adopt a commitment to complete transparency with you all.
Therefore, with the intention of giving an early solution, we have decided to output a new batch of the Peak model as we think it is very important that all the energy which is being born around Firefox OS, an operating system based on the Open Web, continues to develop.
As a matter of fact, all users who pre-booked the Peak+ and would like a Peak instead, may contact us at email@example.com. In that case we will ship it immediately, through priority courrier. In addition you will get a refund of 20 U$ (15€) at your credit card account. (*)
(*) This offer will remain open until end of stock.
We hope that this initiative can satisfy those of you who want to have a unique device which represents the beginning of a revolution in the world of mobility.
The whole Geeksphone team is grateful for your support
For me, we can’t really blame all to Geeksphone on this issue because if you compare them with other OEMs, they are a small company with a big passion to change the current smartphone industry.
If you’re one of those who pre-ordered, are you still willing to wait? Or just grab the opportunity to get a Peak instead? Let me know in the comments.