It has been a while since the Cherry Mobile Ace User Groups has been established on Facebook and the group is growing day by day from consumers to app developers who owns, will own or just a fan of the Cherry Mobile Ace.
Cherry Mobile Ace is a new device and no doubt that consumers who are trying out the platform will have some questions about the device. But since these questions are usually being asked everytime, i have collected most of the Q’s here and i will do my best to answer it straightforward and clear.
If you think there is a lack of clarity in my answers, feel free to drop it in the comments section. Without further ado, here is the list of Cherry Mobile Ace FAQs:
“Is Cherry Mobile Ace an Android device?”
Answer: No, it’s not. It runs on Firefox OS 1.3T
“Can i update my device to Firefox OS 2.0?”
Answer: Not yet. Firefox OS 1.3 is the current stable release of Firefox at the time of this writing.
Firefox OS 2.0 is currently being offered to developer devices and it’s not ready for prime time just yet. Same goes to Firefox OS 1.4, 2.0, 2.1 and 2.2.
“What are the APN settings for Firefox OS? I want to connect to the Internet!”
Answer: More here http://www.yugatech.com/apn-settings-for-globe-smart-sun-cellular/
“Will Clash of Clans or any other Android games will run on my Cherry Mobile Ace?”
Answer: It depends. Not all Android games can run in Firefox OS, true. BUT some of the most popular game publishers and content providers are porting their games to Firefox OS. To name a few, you can play: Cut the Rope (By ZeptoLab) , Fix-It-Felix (By Disney) and among others.
If you want your favorite app to be ported in Firefox OS, why not give the developer a shout out and ask them to port it? (But ask gently, of course. 😉 )
“Can i root my Firefox OS device?”
Answer: No.
“Can i install apps through an .APK on my phone?”
Answer: Nope. Only Android can read and install APK files. Firefox doesn’t have a file extension.
Here’s why: With Firefox OS, you can literally install a website on the go by visiting a website that supports Firefox OS app install feature.
So imagine you’re visiting your favorite website and it will offer you to install it in your phone. Imagine the time saved from opening the Marketplace to searching the app you want and tapping the download button.
“How do you take a screenshot on this device?”
Answer: Hold the POWER BUTTON + Home button (The circular button at lower part of the phone) at the same time.
“Why is it that my phone takes me to the future (or past) by giving me the wrong date?”
Answer: This happens everytime your device has been turned off. And the “Set automatically” option usually doesn’t work if your telco doesn’t support it.
To solve this, set the time manually and turn off the automatic time adjustment feature.
“I’m getting SMS or call notification even though i have seen it before”
Answer: Related to the former question, it has something to do with the time adjusting itself automatically when you turn off your device. Make sure to set the time manually and try again.
“I want to develop apps on my Phone”
Answer: Visit https://developer.mozilla.org/en-US/Apps/Quickstart/Build/Your_first_app
“I’m developing an app and my computer can’t find my phone”
Answer: Please check this guide: http://www.stramaxon.com/2014/10/debug-intex-cloudfx-firefoxos.html
And…
“I’m having issues with my device.”
Answer: Please contact Cherry Mobile Customer Support. Visit https://www.facebook.com/cherrymobilecustomersolutions